Frequently Asked Questions

  1. What should I do if I forget my password?
    • Go to the LOGIN page and you can change your password there.
  2. What should I do if the browser I am using is not working?
    • Try another browser (Internet Explorer, Safari, Chrome, etc.).
  3. What if the Chrome browser does not show the complete website home page?
    • Under Chrome Settings, disable any extensions then refresh your browser screen.
  4. What should I do if the games don’t work well when I’m playing them?
    • You may need to upgrade the Adobe Flash Player on your computer. If you still have problems, logout and go to the games’ website and play (i.e., Coolmath-Games.com).